Contact information
A question? Need help?
Welcome to Lumsky support. Our priority is your satisfaction. Whether your enquiry concerns tracking an order, product information or a return, our France-based team is here to answer you quickly.
You can contact us directly by email at support@lumsky.com or by filling in the form at the bottom of the page.
QUICK LINKS
For an immediate answer, please feel free to consult our information pages before writing to us:
Frequently Asked Questions (FAQ)
OUR CONTACT DETAILS
Shop name: Lumsky
Email: support@lumsky.com
Telephone: +33 7 56 98 79 34
Address: 18 bis Avenue Fauvelle, 66300 Thuir, France This address is the operational address of the shop and of the group's branch. It is used as the customer service contact address and as the returns address for products.
Customer Service: Monday to Friday, 9am to 5pm (CET). We aim to reply within 24 hours (1 working day).